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REN

Sustainability Report

 

GRI CORRESPONDENCE TABLE

 

G Indicator Corresponding Information
Strategy and Analysis
102-14 Message from the Chairperson Pages 7-8
102-15 Main impacts, risks and opportunities

Page 57-68; 68-69; 88-90; 98-99; 106-108; 134

Organisational Profile
102-1 Name of Organization REN - Redes Energéticas Nacionais, SGPS, S.A.
102-2 Businesses, brands, products and services Page 14-16
102-3 Location of organization's registered office Av. Estados Unidos da América, 55 - 1749-061 Lisbon
102-4 Location of operations Portugal
102-5 Ownership and legal status Page 153
102-6 Markets served Portugal
102-7 Size of organization Page 2; 21; 24-26;
102-8 Information on employees and other workers Page 113-126
102-41 Collective bargaining agreements

Page 121-122

102-9 Supply chain Page 51-55
102-10 Major changes to organisation and supply chain Page 55
102-11 Approach to precautionary principle Page 354-360
102-12 External initiatives Page 106-107, UN Global Compact
102-13 Member of associations Page 129-132
EU1 Installed capacity, broken down by primary energy source and by regulatory regime Since REN's business does not include the production of energy, this indicator does not apply.
EU2 Net energy output, broken down by primary energy source and by regulatory regime Since REN's business does not include the production of energy, this indicator does not apply.
EU3 Number of residential, industrial, institutional and commercial customer accounts Since REN's business does not include the production of energy, this indicator does not apply. Same as the previous year.
EU4 Length of above and underground transmission and distribution lines by regulatory regime Page 42
EU5 Allocation of CO2 emissions licences, in accordance with the carbon trading act Page 136-138
Scope and Limits of Report
102-45 Entities included in the consolidated financial statements Pages 10-11
102-46 Determination of report content and limits of topics Page 108
102-47 List of material aspects Page 12;108
103-1 Limit of each topic outside the organization

The existing management tools are referred to in the document setting out the "Procedures applicable to the processing of whistleblowing communications and the inspection of irregularities". This document is referred to in REN's Code of Conduct and is available on the website at http://www.ren.pt/pt-PT/investidores/governo_da_sociedade/estatutos_regulamentos_e_relatorios/ 

102-48 Restatements of information Methodological notes - www.ren.pt
102-49 Changes to Report There were no changes compared to the previous report.
Relationship with Interested Parties
102-40 List of groups of stakeholders

Page 109; 

Further information at: http://www.ren.pt/pt-PT/sustentabilidade/a_nossa_abordagem/envolvimento_com_stakeholders_e_modelo_de_governance/ 

 

102-42 Stakeholder identification and selection Page. 109; http://www.ren.pt/pt-PT/sustentabilidade/a_nossa_abordagem/envolvimento_com_stakeholders_e_modelo_de_governance/
102-43 Approach to stakeholder engagement

Pág.109;

http://www.ren.pt/pt-PT/sustentabilidade/a_nossa_abordagem/envolvimento_com_stakeholders_e_modelo_de_governance/

102-44 Main questions and concerns raised by stakeholders

Page 109; 

https://www.ren.pt/pt-PT/sustentabilidade/a_nossa_abordagem/envolvimento_com_stakeholders_e_modelo_de_governance/levantamento_das_partes_interessadas/ 

Report Profile
102-50 Reporting period 1 January 2020 to 31 December 2020
102-51 Date of most recent report

2019 Annual Report & Accounts

102-52 Reporting cycle Annual
102-53 Contact for questions about report Page 427, sustentabilidade@ren.pt and ir@ren.pt
102-54 Drafting of reports according to GRI Standards Page 10, 106-107; 

REN prepared the report in accordance with GRI Standards (2018 version).
102-55 GRI Content INDEX Current table
102-56 External verification Annex - Verification Report 
Governance
102-18 Governance Structure Page 324-325
Delegation of authority Delegation of authority Page 332-339
102-20 Executive-level positions with responsibility for economic, environmental and social topics Page 341-344
102-21 Shareholder consultation on economic, environmental and social topics

Page 109;

Further information at: http://www.ren.pt/pt-PT/sustentabilidade/a_nossa_abordagem/envolvimento_com_stakeholders_e_modelo_de_governance/ 

 

102-22 Composition of the highest governance body and its committees Page 341-342
102-23 Chairperson of the highest governing board Page 314-324
102-24 Appointment and selection of the highest governing board Page 324
102-25 Conflicts of Interest Page 323-325
102-26 Position of highest governing board in determining goals, values and strategy Pages 332-338
102-27 Knowledge of highest governing board Meetings of the Executive Committee and involvement of various functional areas in these issues.
102-28 Performance evaluation of highest governing board Page 342; The performance of executive directors is evaluated by the Board of Directors with the help of the Appointments and Evaluation Committee, which prepares the respective report for submission to the Remuneration Committee.
102-29 Identification and management of economic, environmental and social impacts Page 354-359
102-30 Effectiveness of risk management processes Page 354-356
102-31 Review of economic, environmental and social topics Page 355-359
102-32 Role of highest governing board in Sustainability Report The Executive Committee (initially) followed by the Board of Directors (lastly), analyse, formally approve and certify that all material aspects with regard to sustainability are addressed in the Sustainability Report
102-33 Communication of critical concerns Page 106-109; 
http://www.ren.pt/en-GB/sustentabilidade/our_approach/envolvimento_com_stakeholders_e_modelo_de_governance/
102-34 Nature and total number of critical concerns Mechanisms exist for (i) communication of irregularities, and (ii) general information and investor support.
102-35 Remuneration policies Page 338-339; 363-373
102-36 Process used for Determining Remuneration Page  338-339; 363-373
102-37 Stakeholder involvement in remuneration Page 109; 
http://www.ren.pt/en-GB/sustentabilidade/our_approach/envolvimento_com_stakeholders_e_modelo_de_governance/
102-38 Total annual remuneration ratio For confidentiality reasons, REN does not publish/report this information publicly.
102-39 Percent increase in total annual remuneration For confidentiality reasons, REN does not publish/report this information publicly.
Ethics and Integrity
102-16 Values, principles, standards and rules of conduct
REN's mission, vision and values can be consulted at: http://www.ren.pt/pt-PT/quem_somos/missao_e_valores/
102-17 Mechanisms for advising and ethical concerns
REN has a Code of Conduct which serves as a benchmark for the public with regard to the company's standards of conduct and its employee and third-party relations. This Code of Conduct lays out, in addition to ethical rules to be followed, the process which any REN employee, shareholder, customer, supplier or other direct stakeholder can use to notify the Chairperson of the Audit Committee of any irregularities or infractions to the Code. With regard to the communication of irregularities and investigation of irregularities, REN also has a formal procedure approved by the management to handle such cases in a transparent, impartial manner. Note that the communication of irregularities is handled confidentially. Through its Code of Conduct, REN provides means for requesting guidelines on ethical behaviour. For more information, see:   http://www.ren.pt/pt-PT/sustentabilidade/a_nossa_abordagem/
MATERIAL ISSUES
Environmental Policy/ Environmental Management Systems
ENERGY General means of management Page 106-113
302-1 Energy consumption within the organisation Page 133
All fuels consumed and accounted for by REN are of fossil origin. Only the fuel consumption of the REN fleet used for service is accounted for.
302-2 Energy consumption outside the organisation The consumption of energy outside the organisation subject to measurement is associated with transporting workers on business trips by airplane. REN does not have tools to calculate this consumption; however, CO2 emissions related to this travel are reported in the emissions chapter (Scope 3 Emissions, GRI standards 305-3).
302-3 Energy intensity Ratio calculated based on direct energy consumption and energy transported. REN's value is 31.54 GJ/GWh.
302-4 Reduction of energy consumption Page 136-137; 139
302-5 Reductions to product and service energy needs Page 139
BIODIVERSITY General means of management Page 106-113
304-1 Location and area of lands owned, leased or managed by the organisation, inside or adjacent to protected zones, and in areas with a high biodiversity index outside of protected zones Page 138-144
EU13 Comparison between biodiversity of recovered versus original habitats Monitoring plans are in place for work on lines and substations having environmental aspects of greater impact REN does not have the means to gauge the original status of habitats, since this involves older facilities for which REN has no information on their original status.
304-2 Description of significant impacts of activities, products and services on the biodiversity of protected areas and on areas with a high biodiversity index outside of protected areas Pages 138-144

304-3 Protected or recovered habitats Pages 138-144

304-4 Number of species on IUCN Red List and on national conservation list of species with habitat in areas affected by operations, broken down by level of risk of extinction Page 138 

ENVIRONMENTAL ASPECTS OF PRODUCTS AND SERVICES General means of management Page 106-113
301-3 Recovered products and respective packaging This indicator does not apply to REN's business, since the company does not market packaged products.
ENVIRONMENTAL CONFORMITY General means of management Page 106-113
307-1 Non-conformity with environmental laws and regulations In 2020, there were 25 environmental administrative offence proceedings; 12 proceedings were concluded; 67 proceedings were transferred from previous years.
Amount paid for fines: €0
GENERAL AMBIENT General means of management Page 106-113
GRIEVANCE AND COMPLAINT MECHANISMS General means of management Page 106-113
103-2 Management approach and components REN received no other formally submitted environmental complaints or claims beyond those referred to in indicator 307-1.
Prevention of climate change
ECONOMIC PERFORMANCE General means of management Page 106-113
201-2 Financial implications and other risks and opportunities for the organisation due to climate change

For more information on the risks and implications of climate change, please see the CDP questionnaire (2020), available at: 
https://www.cdp.net/en/responses/15655?back_to=https%3A%2F%2Fwww.cdp.net%2Fen%2Fresponses%3Futf8%3D%25E2%259C%2593%26queries%255Bname%255D%3DREN%2B-%2BRedes%2BEnerg%25C3%25A9ticas%2BNacionais&queries%5Bname%5D=REN+-

EMISSIONS General means of management Page 106-113
305-1 Direct GHG Emissions (Scope 1) Page 135
305-2 Indirect GHG Emissions (Scope 2) Page 135
305-3 Other indirect GHG Emissions (Scope 3) Page 135
305-4 Intensity of GHG emissions Ratio calculated based on scope 1 and 2 emissions and energy transported. REN's value is 1.75 t CO2/GWh.
305-5 Reduction of GHG emissions Page 135-139
305-6 Emissions of ozone depleting substances REN has no products or services that use ozone depleting substances. Over time, climate control equipment containing ozone depleting gases has been replaced, in accordance with REN's equipment replacement plan.
305-7 NOx, SOx and other significant atmospheric emissions The emissions of NOx and SOx from REN's activities are not considered material. In addition, this indicator was not considered relevant by our stakeholders.
Occupational Health and Safety
HEALTH AND SAFETY AT WORK General means of management Page 106-113
403-1 Occupational health and safety management system REN has implemented an Occupational Health and Safety Management System certified under standard ISO 45001:2018, covering 100% of the employees of REN SGPS, REN Eléctrica, REN Serviços, REN Gasodutos, REN Atlântico, REN Armazenagem, REN Telecom, RD Nester, Enondas and REN PRO (except for commercial management activities). Information related to this system is described in the Integrated System (SIG) Manual
403-2 Identification of hazards, assessment of risks and investigation of incidents Hazard identification and risk assessment are done by the employing company's safety services and validated by REN at the time of starting work. The results of these processes are evaluated through internal and external audits and through technical safety visits. Where reporting is concerned, all employees may communicate any hazards, dangerous situations or safety incidents. Occupational accidents are analysed through PR - 0021- Incident Notification, Recording, Investigation and Analysis.
403-3 Occupational health services REN's internal safety service assesses the risks and hazards of all facilities controlled by REN. In the case of contract work in Health and Safety Plans (in planning), there are also assessments of the risks associated with the work to be done. Entry into facilities of particular risk is preceded by emergency and hazard prompting actions by local operating teams. REN contractually requires the presence and participation of safety technicians from its contractors' employers in order to identify hazards, evaluate risks and ensure comprehensive operational control of the works. This control is supervised by hired teams and by individuals from REN in dedicated safety oversight visits.
403-4 Participation of workers, worker consultation and communication with regard to occupational health and safety Workers are consulted through the Occupational Health and Safety Committee (CSST) or, if it does not exist, a consultation is carried out on all workers. Questions raised cover various OHS topics, including the issue of information provided, understanding of risks, etc. This information is provided by various means: CSST meetings, news on the intranet and TV channels, REN health and safety portal. The CSST meets at least four times per year, covering various OHS topics. In 2020, all workers and the National Electricity Network's employee commission were consulted directly on 11 December. On an exceptional basis in 2020, there were no occupational health and safety committee meetings, although these will resume in 2021.
403-5 Worker occupational health and safety training "Health campaigns and screenings are done, together with COVID-19 awareness initiatives. There were 3,770.40 hours of worker occupational health and safety training."
403-6 Worker health promotion Internal occupational health services have been organised taking REN's geographic dispersion and the number of employees into account The legally required occupational health consultation centres all monitoring provided to the employee formally called to the consultations, auxiliary nurse exams and analyses and routed to the services of curative medicine, dietitians, psychologists and social workers following a diagnosis or at the employee's initiative. Other initiatives, such as workplace exercise, are intended for employees with specific duties who have been diagnosed as at risk. Yoga is a free activity at the employee's initiative. All services and initiatives are published at the intranet and promoted through internal communication campaigns. Curative medicine consultations are available to permanent service providers at work locations. Include table of consultations in an attached sheet. All employees have an individual health plan and household health plan. REN's health activities only cover employees belonging to its staff.
403-7 Preventing and mitigating occupational health and safety impacts directly tied to business relations REN has a technical specification (ET-0026) that establishes a collection of safety requirements and provides a set of information so that the work and services hired by REN are done safely, supplementing the provisions of contract specifications. Compliance with the safety rules laid out in this document is one of the conditions of contract works and service provision, notwithstanding other requirements in effect per other components of the contractual procedure. These provisions also apply to subcontractors and freelancers hired by contractors, who are fully accountable to REN for their observance. REN has a procedure (PR-0007) establishing a methodology for identifying hazards and assessing and controlling the occupational health and safety risks associated with REN's activities and work locations. It also applies to activities carried out at REN's facilities and to activities under the company's responsibility, including those carried out by suppliers and service providers. Suppliers, implementing entities and service providers may use this methodology for external workers, together with other methodologies agreed to and approved in advance by REN.
403-8 Employees covered by the occupational health and safety management system 100% of the employees of REN SGPS, REN Elétrica, REN Serviços, REN Gasodutos, REN Atlântico, REN Armazenagem, REN Telecom, RD Nester, Enondas and REN PRO (except for commercial management activities) / 100% of non-employee workers serving at these companies
403-9 Workplace accidents
Employees
Deaths resulting from accidents0
Workplace accidents with serious consequences0
Workplace accidents with mandatory reporting5
Hours worked1215968
Main types of workplace accidentsFalling over and overexertion
Ratios for employees
Deaths resulting from workplace accidents0
Serious workplace accidents (excluding deaths)0
Workplace accidents with mandatory reporting4.1
Workers who are not employed, but whose work/work location is controlled by the organization
Deaths resulting from accidents0
Workplace accidents with serious consequences1
Workplace accidents with mandatory reporting19
Hours worked2411182
Main types of workplace accidentsFalling over, overexertion and flying objects
Ratios of workers who are not employed, but whose work/work location is controlled by the organization
Deaths resulting from workplace accidents0
Serious workplace accidents (excluding deaths)0.04
Workplace accidents with mandatory reporting7.90
Work-related hazards representing a risk of serious workplace accident
How these hazards have been identifiedHazards have been included in the Hazard Identification and Risk Assessment and Control Matrix (MIPACR), which is part of the Health and Safety Plan (PSS) for works.
Hazards that actually contribute towards potentially serious workplace accidentsWorking at height
Actions taken or in progress to eliminate these hazards and mitigate risks using a control hierarchyAll contract works have a PSS or a Safety Procedure Sheet (FPS), as applicable. All have a Works Safety Coordinator, a Safety Technician or a team comprised of two, as applicable. All employees undergo awareness/training activities before starting work. 
403-10 Occupational diseases Number of cases of occupational diseases: 0
Management of human capital and diversity
ECONOMIC PERFORMANCE General means of management Page 106-113
201-3 Organisational benefit plans Pension plan - €2,733,866
Medical assistance plan - €288,643
EMPLOYMENT General means of management Page 106-103
401-1 Number and rate of new hires and turnover rate by age group, gender and region Page 113-115
401-2 Benefits for full-time employees not offered to temporary or part-time employees Page 113-114; 120-121
401-3 Paternal leave In 2020, 30 employees (9 women and 21 men) were entitled to and took parental leave. All of them returned to work during the reporting year, thus with a return rate of 100%.
Employees who took parental leave in 2019 remain active at REN 12 months after their return.
The retention rate in reference to 2019 remains at 100%.
EU15 Percentage of employees who will retire in the next 5-10 years by category and region 5 years 13.63%
10 years 20.95%
EU17 Days worked by contractor and subcontractor employees involved in construction, maintenance and operational activities. Average number of subcontractors: 1,205
Hours worked - first aid (no.): 2,411,182
EU18 Percentage of contractor and subcontractor employees involved in health and safety training. Contractors who underwent training in safety areas: 100%
LABOUR PRACTICES General means of management Page 106-113
402-1 Minimum advance notice for operational changes The advance notice deadlines are those from the General Labour Act.
TRAINING AND EDUCATION General means of management Page 106-113
404-1 Average hours of training per year, per employee and per category Page 119

Total hours of training in 2020: 25,325.10, including:
• 2,558.40 hours for management (1,818.10 for men and 740.30 for women);
• 11,992.90 hours for middle management (11,992.90 for men and 4,467.70 for women);
• 6,306.10 hours for operations and administration (5,621.50 for men and 684.60 for women);

Each employee averaged 36.44 hours of training, with an average of 36.87 for men and 35.08 hours for women.
404-2 Lifelong learning and skills management programmes that support the employability of workers and help manage career goals Number of internal training courses: 57
Number of sabbaticals with guaranteed job reintegration: 0
Number of retirement or dismissal transition support programmes: 10
404-3 Percentage of employees who receive regular performance evaluations and career development
Page 120
100% 
DIVERSITY AND EQUAL OPPORTUNITIES General means of management Page 106-113
405-1 Composition of the company’s corporate boards and list of workers by category according to gender, age group, minorities and other indicators of diversity. REN's staff includes four employees with disabilities (limited mobility).
405-2 Ratio between base salary and remuneration between men and women There is no gender discrimination in the salary policy, which guarantees equality by professional category, notwithstanding promoting a merit-based culture.
RESOURCES FOR COMPLAINTS AND CLAIMS General means of management Page 106-113
103-2 Number of employment claims There were no employment claims in 2020.
Notwithstanding REN's Code of Conduct, together with compliance with Portuguese legislation, REN guarantees the labour rights of its employees. For more information, see:
http://www.ren.pt/pt-PT/sustentabilidade/a_nossa_abordagem/
NON-DISCRIMINATION General means of management Page 106-113
406-1 Total number of discrimination cases and actions taken REN complies with Portuguese legislation concerning the guaranteeing of human rights, and is a signatory to the principles of the United Nations Global Compact.

Complaints on discrimination cases and actions taken are reported as their respective handling, in accordance with procedures in effect, is complete.
FREEDOM OF ASSOCIATION General means of management Page 106-113
407-1 Operations and suppliers with the risk of breaching the right to free association and collective bargaining, and measures taken REN guarantees the right to free association and collective bargaining in accordance with labour law and the ethical principles and rules of the Code of Conduct. In 2020, there were no situations compromising the right to free association and collective bargaining.
The means of managing the right to strike are guaranteed under national legislation in force.
CHILD LABOUR General means of management Page 106-113
408-1 Operations identified as having a significant risk of the occurrence of child labour, and measures taken to help abolish child labour REN complies with Portuguese legislation prohibiting the hiring of child labour, and is a signatory to the principles of the United Nations Global Compact. Compliance with legislation is validated at the time of supervising and conducting audits.
FORCED OR COMPULSORY LABOUR General means of management Page 106-113
409-1 Operations and suppliers having a significant risk of the occurrence of forced or compulsory labour, and measures taken to help eliminate all forms of such labour REN complies with Portuguese legislation prohibiting forced labour, and is a signatory to the principles of the United Nations Global Compact. Compliance with legislation is validated at the time of supervising and conducting audits.
SUPPLIER EVALUATION General means of management Page 106-113
103-2 Management approach and its components For its potential suppliers, REN has a demanding Code of Conduct with principles to be followed in the areas of (i) human rights, (ii) environment, safety and health, and (iii) standards of corporate integrity and ethics.
Within the scope of analysing compliance with the Corporate Governance Code of the Portuguese Securities Market Commission (CMVM), the Board of Directors approved Regulations on Transactions with Related Parties prescribing procedures for the Audit Committee to control existing or future transactions between REN and related parties, and to prevent potential conflicts of interest.
414-1 New suppliers selected based on social criteria Compliance with legislation is validated during the supervision of subcontracting and while conducting audits. REN complies with Portuguese legislation ensuring human rights, as reflected in the company's Code of Conduct.
414-2 Negative social impacts on the supply chain and measures taken Page 51-55
Compliance with legislation is validated during the supervision of subcontracting and while conducting audits. REN complies with Portuguese legislation ensuring human rights, as reflected in the company's Code of Conduct.
REN is unaware of any actual or potential significant impacts on human rights in the supply chain.
RESOURCES FOR COMPLAINTS AND CLAIMS General means of management Page 106-113
103-2 Number of employment claims There were no employment claims in 2020.
Notwithstanding REN's Code of Conduct, together with compliance with Portuguese legislation, REN guarantees the labour rights of its employees. For more information, see:
http://www.ren.pt/pt-PT/sustentabilidade/a_nossa_abordagem/
SAFETY, RELIABILITY, QUALITY AND GUARANTEE OF SUPPLY
CLIENT HEALTH AND SAFETY General Forms of Management Page 106-113
416-1 Phases of the product and service life cycle in which health and safety impacts are assessed for the purpose of improvement, and the percentage of products and services subject to these procedures Page 121-125
All work and services awarded to contractors and service providers are subject to operational control and monitoring, in accordance with legislation in force and REN's internal requirements, to promote occupational health and safety.
416-2 Total number of non-conformities vis-à-vis voluntary codes and regulations related to the health and safety impacts of products and services over their life cycle, broken down by type of result. Non-conformities found by third parties in ISO 14001 certification audits (scope: REN Group). In 2020, in the second follow-up audit (standards ISO 9001:2015 and ISO 14001:2015) and migration audit (standard ISO 45001:2018) for certification of the Integrated Quality, Environment and Occupational Health and Safety Management System conducted by APCER, two non-conformities were found related to equipment operational control (ISO 45001:2018 - Requirement 8.1.1 - Operational planning and control. General)
EU25 Number of injuries and deaths, including illnesses, caused by REN infrastructures to persons outside the company There were no occurrences in 2020
PRODUCT AND SERVICE LABELLING General means of management Page 106-113
417-1 Type of product and service information required by procedures, and percentage of products and services subject to such information requirements The service provided by REN is not intended directly for the end consumer; as such, there are no labelling requirements or information deemed relevant.
417-2 Number of non-conformities vis-à-vis voluntary codes and legislation on product and service labelling and information, by type There were no breaches related to information provided in 2020.
417-3 Cases of legal breach related to voluntary codes on marketing communications, including advertising, promotion and sponsorship There were no breaches involving communication, marketing, advertising, promotion or sponsorship in 2020.
102-43 and 102-44 Practices related to consumer satisfaction, including results from research on this topic Monitoring of satisfaction of natural gas and electricity infrastructure users and customers For more information, see: http://www.ren.pt/pt-PT/sustentabilidade/a_nossa_abordagem/envolvimento_com_stakeholders_e_modelo_de_governance/expetativas_e_resposta/formas_de_comunicacao_as_partes_interessadas/clientes_e_utilizadores_de_infraestruturas/
PRODUCT AVAILABILITY AND RELIABILITY General means of management Page 106-113
EU10 Coverage of long-term demand (including reserve) REN cooperates with the Directorate-General of Energy and Geology (DGEG) in monitoring the reliability of the national electrical system (SEN) and the national natural gas system (SNGN) supply.
Based on forward-looking references on medium and long-term developments in the electricity production system and national natural gas system, monitoring the reliability of the supply entails gauging the supply/demand balance based on scenarios of changing demand and the available supply, including capacity increases planned or in progress, items needed to prepare proposed monitoring reports on electricity and natural gas supply reliability.
EFFECTIVENESS OF THE ENERGY SYSTEM General means of management Page 106-113
EU11 Efficiency of average generation, by energy source and by country or regulatory regime Since REN has no energy production, this type of analysis is not done.
EU12 Efficiency in energy transport and distribution Page 69-73 (Chapter 4.2 Electricity)
Page 77-83 (Chapter 4.3 Natural gas)
ACCESS TO SERVICES/PRODUCTS General means of management Page 106-113
EU26 Percentage of population not supplied in concessioned distribution zones, by rural and urban area Since REN has no energy distribution, this indicator does not apply.
EU27 Domestic supply cuts and their duration due to non-payment Since REN has no distribution, this indicator does not apply.
EU28 Supply interruption Page 69-86
EU29 Average duration of supply interruptions Page 69-86
EU30 Average availability coefficient of a plant by energy source, country and regulatory regime Since REN has no distribution, this indicator does not apply.
IMPACT ON COMMUNITIES
COMMUNITY General means of management Page 106-113
413-1 Operations involving the local community, impact assessment and programme development Page 125-126
413-2 Operations with existing and potential significant negative impacts on local communities Page 125-126
EU19 Decision-making processes with community participation https://www.ren.pt/pt-PT/sustentabilidade/protecao_ambiental/politica_ambiental/avaliacao_ambiental/
https://www.ren.pt/pt-PT/sustentabilidade/comunidades_locais/impacto_nas_comunidades/
EU22 Displacement of people due to the expansion or construction of production centres and transport lines, from an economic and physical standpoint Infrastructure construction on a national scale has a strong component supported by outside subcontracting, the majority done locally.
INDIRECT ECONOMIC IMPACT General means of management Page 106-113
203-1 Development and impact of investments on infrastructures and services offered See 413-1
Relationship with the community
203-2 Significant indirect economic impacts See 413-1
Relationship with the community
CORRUPTION General means of management Page 106-113
205-1 Percentage and total number of business units analysed for risks involving corruption Scenarios involving corruption and related infractions are included in the risk assessment matrix in the area of communication and sustainability, which applies to the entire REN Group. In the same manner, this matrix identifies the control measures implemented.
205-2 Percentage of employees trained in organisational anti-corruption policies and procedures Training is available to all employees through non-specific training initiatives on anti-corruption policies and procedures, but where this topic is addressed, namely training on the Code of Conduct as well as awareness initiatives and training on cybersecurity.
205-3 Actions in response to cases of corruption Scenarios involving corruption and related infractions are included in the risk assessment matrix in the area of communication and sustainability, which applies to the entire REN Group. In the same manner, this matrix identifies the control measures implemented.
CONFORMITY General means of management Page 106-113
419-1 Monetary value of (significant) fine for non-compliance with laws and regulations related to the socio-economic area

There were no fines in 2020 for legal breaches of socio-economic laws and regulations.

RESOURCES FOR COMPLAINTS AND CLAIMS General means of management Page 106-113
103-2 Number of claims involving impacts on society

Through its Code of Conduct, REN provides means for submitting complaints and claims. 

For more information, see: http://www.ren.pt/pt-PT/investidores/governo_da_sociedade/codigo_de_conduta/ 

Economic Performance
ECONOMIC PERFORMANCE General Forms of Management Page 106-113
201-1 Direct economic value generated and distributed (including revenues, operating costs, salaries, donations and other community investments, retained earnings and payments to providers of capital and governments) Direct economic value added: €299.82 million
Direct economic value distributed: €303.66 million
201-4 Significant financial benefits received through the government Financial grants for investment (€) In 2020, REN received €26,277,131.97 in financial grants for investment.
Respect for Human Rights
ECONOMIC PERFORMANCE General means of management Page 106-113
412-3 Investment agreements and contracts with clauses on human rights In Portugal, aspects involving human rights are covered by the Constitution and the General Labour Act.
412-2 Employee training on human rights Training is available to all employees through non-specific training initiatives on human rights, but where this topic is addressed, namely training on the company's Code of Conduct, which includes the observance of human rights and awareness sessions on gender equality. In addition, REN is a signatory to the principles of the United Nations Global Compact.
SAFETY PRACTICES General means of management Page 106-113
410-1 Percentage of security staff trained in human rights policies and procedures, as relevant to the organisation’s operations Employees with security duties have the same human rights training as the rest of the organisation.
ASSESSMENT General means of management Page 106-113
412-1 Percentage and total number of operations subject to human rights assessments and/or impact assessments Since REN's business is done in Portugal, this indicator does not apply.
Methodological notes
201-1 Economic value added Corresponds to the sum of net value added, net proceeds not associated with GVA, financial income and dividends of affiliates, minus other costs and losses.
201-1 Economic value distributed Corresponds to costs with employees and managing bodies, dividends paid to shareholders, interest payments, taxes paid to the government, corporate income tax (IRC) and community support.
201-1 Economic value accumulated Corresponds to direct economic value added minus economic value distributed.
302-1 Diesel Low calorific value of diesel taken from the Portuguese Environment Agency (APA) table of low calorific values, emission factor and oxidation factor obtained from the National Inventory of Atmospheric Emissions (INERPA) published in 2017: 42.6 GJ/t
302-1 Gasoline Low calorific value of gasoline taken from the Portuguese Environment Agency (APA) table of low calorific values, emission factor and oxidation factor obtained from the National Inventory of Atmospheric Emissions (INERPA) published in 2017: 44.00 GJ/t
302-1 Natural gas Low calorific value of natural gas taken from the Portuguese Environment Agency (APA) table of low calorific values, emission factor and oxidation factor obtained from the National Inventory of Atmospheric Emissions (INERPA) published in 2013: 38.44 GJ/t
302-1 Propane Low calorific value of propane gas taken from the Portuguese Environment Agency (APA) table of low calorific values, emission factor and oxidation factor obtained from the National Inventory of Atmospheric Emissions (INERPA) published in 2017: 46 GJ/t
305-1+305-6 Direct and indirect emissions of greenhouse gases Total quantity of greenhouse gas emissions, issued directly (SF6 used as dielectric insulator, CH4 from pipeline purges and CO2 from firing boilers) and issued indirectly (through electricity consumption and network losses).
305-1+305-6 Electricity In 2020, the emission factor furnished by REN's energy supplier, EDP, was used (197.01 g/kWh - Corporate customers)
https://www.edp.pt/origem-energia/?sector=Empresas&year=2020&period=-1
305-1+305-6 Diesel Emission factor of diesel taken from the Portuguese Environment Agency (APA) table of low calorific values, emission factor and oxidation factor obtained from the National Inventory of Atmospheric Emissions (INERPA) published in 2017: 0.0741 tCO2eq/GJ
305-1+305-6 Gasoline Emission factor of gasoline taken from the Portuguese Environment Agency (APA) table of low calorific values, emission factor and oxidation factor obtained from the National Inventory of Atmospheric Emissions (INERPA) published in 2017: 0.0693 tCO2eq/GJ
305-1+305-6 Natural gas Emission factor of natural gas taken from the Portuguese Environment Agency (APA) table of low calorific values, emission factor and oxidation factor obtained from the National Inventory of Atmospheric Emissions (INERPA) published in 2013: 0.0566 tCO2eq/GJ
305-1+305-6 Propane Emission factor of propane gas taken from the Portuguese Environment Agency (APA) table of low calorific values, emission factor and oxidation factor obtained from the National Inventory of Atmospheric Emissions (INERPA) published in 2017: 0.0631 tCO2eq/GJ
305-1+305-6 CH4 (purges) Value of global warming potential of CH4 defined by the Intergovernmental Panel on Climate Change (IPCC 2013): 28 tCO2eq (considering a composition of 87.89% CH4 in the natural gas)
305-1+305-6 SF6 (leaks) Value of global warming potential of SF6 defined by Regulation (EU) No 517/2014 of the European Parliament and of the Council of 16 April 2014 on fluorinated greenhouse gases: 22,800 tCO2eq
305-3+305-4 Other indirect greenhouse gas emissions Use of data related to calculation of GHG emissions of the travel agency. The calculation of CO2 is based on the route/value of miles multiplied by 0.289 (carbon footprint reference value):
319 x 0.289 = 92.19 (kg CO2)
The reference value 0.289 was calculated according to the GHG Protocol, e.g.: The number of miles travelled is multiplied by 1.61 to determine the kilometres travelled. To determine GHG emissions, the kilometres are multiplied by the emission factor of 0.18 kg CO2 per km.
401-1 Turnover rate

(S departures + S additions)/2 / average headcount (permanent staff + hired on fixed term + professional trainees)

403-2 (v2016) and 403-9 (v2018) Absenteeism rate Ratio of the sum of hours not worked due to illness, workplace accidents, personal issues and other paid and unpaid absences by the total number of hours theoretically workable (thus excluding vacations and holidays).
Hours for parental leave and hours justified by legal family reasons (assistance to children, marriage and death) are not included in calculating hours not worked (absences).
403-2 (v2016) and 403-9 (v2018) Incidence index Measures the number of fatal and non-fatal workplace accidents occurring in a given period per one thousand employees exposed to the risk in the same period
403-2 (v2016) and 403-9 (v2018) Total seriousness index Measures the number of days lost from fatal and non-fatal accidents (1 fatal accident = 7,500 days lost) recorded in a given period per million hours worked
403-2 (v2016) and 403-9 (v2018) Seriousness index Measures the number of days lost from non-fatal accidents occurring in a given period of time per million hours worked in this same period
403-2 (v2016) and 403-9 (v2018) Potential workable hours Potential workable hours = number of hours theoretically workable based only on normal employee working hours on working days during the year (thus excluding vacations and holidays)
404-1 Hours of training per employee

S training hours / average headcount (permanent staff + hired on fixed term + professional trainees)

EU28 System Average Interruption Frequency Index (SAIFI) Ratio of the total number of interruptions at delivery points, in a given period, by the total number of delivery points in this same period.
Electricity: Average number of accidental interruptions exceeding three minutes occurring at all delivery points in the period in question.
Gas: Average number of interruptions per outlet point: ratio of the total number of interruptions at outlet points, in a given period, by the total number of outlet points at the end of the period in question.
EU29 System Average Interruption Duration Index (SAIDI) Ratio of the combined times of interruptions at delivery points, in a given period, by the total number of delivery points in this same period.
Electricity: Average duration of accidental interruptions exceeding three minutes occurring at all delivery points in the period in question.
Gas: Average duration of interruptions per outlet point (minutes/outlet point): ratio of the combined durations of interruptions at outlet points, in a given period, by the total number of existing outlet points at the end of the period in question.